How To - Placing a Pre-Order in the Portal

1. The customer logs into their booking portal using the unique link and their last name.

2. In the portal, the customer will see a section for Pre-Orders.

3. If pre-ordering is required or available for the booking, this pre-order section will be displayed.

4. The customer can click into the pre-order section to view the available menu items.

5. They can then select the items they wish to pre-order, choosing quantities, customisations, etc.

6. As the customer builds their pre-order, the portal will show a running total of the order.

7. Once the customer is satisfied with their pre-order selections, they can submit the order through the portal.

8. The portal will confirm the pre-order has been placed successfully.

9. The venue staff will then be able to view the customer's pre-order details in the Event Host platform.

10. The pre-order will be associated with the customer's booking, allowing the venue to prepare accordingly.